As one of the most established car dealerships in central England, the opinions of our customers are extremely important to us. We understand that without our most loyal customers, CMC Motor Group wouldn’t be where it is today. Over the years we’ve built our reputation as the leading Mazda, MG and Suzuki retailer, which we don’t plan to damage by offering poor customer service and products.
We endeavour to provide only the highest quality of care to our customers, and treat all feedback, both positive and negative, very seriously. Buying a car can be a big commitment, and so CMC Motor Group will ensure the process is a smooth, fuss-free experience that will have our customers returning again and again. We’re always on hand to offer advice and answer any questions you may have, often tailoring our approach to suit the most specific requirements. Reviews are the biggest feature that helps us to shape our business, so we can always strive to be the very best.
Here you can find some of our most recent reviews from customers across Google, Facebook and other popular review sites. We hope that you’ll soon see that our great customer service and personal approach is what sets us apart from the competition.
If you’d like to provide feedback on your experience with our dealership, feel free to leave us a constructive review and we will be sure to take your feedback on board:
"I went there to Mazda Coventry to check on the new MX-5 and book a test drive. The staff (Martin, sales) was very friendly and explained all the details of vehicle spec and finances in easy to understand form. He offered a test drive which I took on next visit to Coventry and have to say the route selection, vehicle itself and test drive atmosphere were great. I was also given an outstanding price offer which almost made me change my mind, although I didn't buy the car as was looking for a more refined vehicle[...]" - Patryk Hirszler, 5/5 star rating
"I had booked an appointment to have a replacement cosmetic part installed onto my RX8. However, I was driving from London and was exceptionally late. Not only did they manage to squeeze me in with less than an hour left till closing, but, the engineer also carried out a safety recall on my car, which I otherwise would have had to book another day for![..]" - Ajit Deb, 5/5 star rating
"I had a really smooth and easy time at CMC motor group. I was in search of a Mazda6 and this place had just what I was looking for. I was dealt with by Richard Niven who from the off was spot on. I could not praise this guy enough[...] Richard knew that I knew what I wanted and just told me all the things I needed to know. He gave me a book price for my part ex car and he offered book price for the car on sale[...]" - Callan Murphy, 5/5 star rating
"Lovely place - Came into look at a used car last week with my partner. Great Customer Service; Even the two ladies in the showroom/office who weren't selling were very friendly and chatty offering tea and coffee on two occasions. I would say there needs to be some extended parking but that's about it really! Maybe back in a few weeks when I have got paid!" - Dave Hall, 4/5 star rating
" Outstanding customers service. I was served by Richard Nieven who helped me purchase my first car and he was very friendly and helpful. Despite the car being a Renault rather than one of the brands typically sold at this dealership, he still knew all the details. Not pushy sales at all so a very enjoyable atmosphere. The car was deeplyed cleaned and serviced on collection[..]" - Alice Locket, 5/5 star rating
" Andy Smith & his sales team are all very friendly & helpful no messing just straight forward in what they can offer & willing to sort extras at good value!I was kept up to date with progress of car delivery & cost of extras & fitting costs .Very good communication with humour!Have bought Mazda's from Leamington & Coventry CMC dealerships both excellent." - David Smith, 5/5 star rating
"Went to Suzuki to buy my first ever new car spoke to Darren fursdon he went through all my options chose the best deal for me he explained everything I needed to know and do was very helpful have recommend him and the showroom[...]" - Gaynor Edwards, 5/5 star rating
"Very friendly and great service from Darren Fursdon. Fast efficient service. Good style of selling which is refreshing in the motor industry. One of the best car purchase experience I have ever had. Thank you for getting the car I really wanted[..]" - Ann Fletcher, 5/5 star rating
"Love my new MG3. Simon and the team could not have been more helpful. Got a fantastic deal on a lovely little sports car that I love driving. The kids are rushing out the door in the morning to get driven to school. Can't thank the team enough[...]" - James Lawrence, 5/5 star rating
"Took car in for service . Polite and efficient. Not cheap. I liked that you get a video showing problem under the car. " - Jeremy James, 4/5 star rating